07470 Puerto Pollensa
Protection of your personal information
We take the protection of your personal information seriously and therefore want to create an openness and transparency about how we collect, store and process your personal information. That is why we have developed this personal data policy for how your personal data is processed and protected.
Purpose of treatment
Our purpose with the collection of personal information is to be able to send and invoice orders correctly and to communicate with our customers during sales, process and follow-up.
Information we collect
We collect the following information:
Name, address, e-mail address, telephone number, payment method.
The company's data controller is responsible for ensuring that personal data is processed in accordance with applicable legislation regarding personal data. Our data controllers are:
How do we collect personal information?
We collect your personal information when you contact us by phone, e-mail or forms. There is a contact form on the website, where we also give you to submit your personal information, so that we can contact you, as necessary, or process any returned goods. We make sure that you always give your express, explicit consent to us processing your personal data.
How do we store your personal information?
All personal information are stored on the website and by email, both of which are encrypted via a security certificate. By using the contact form on the website, your information is stored on the encrypted website or e-mail.
Your information is stored within the EEA (European Economic Area), we do not store information outside EEA.
Who has access to your personal information?
Your personal information is shared with employees at Mallorcaprowebsites.com, who need to see your information in need of performing their work tasks. Your personal information will not be shared with more employees, and finish what is necessary to be able to deliver an ordered product correctly to the customers.
Mallorcaprowebsites.com never discloses your personal information to third parties in need of marketing outside our own company. If your personal information is passed on to third parties, it is only with the necessary on financial management.
Your personal information may be left to external partners who process your information on our behalf. We recognize external partners for e.g. technical operation. These partners are our data processors and handle only according to our instructions, and thus they must not be given information about other purposes when they are processed with our information. They are subject to confidentiality regarding information and we enter into written data processor agreements with all of them.
We may use data processors established in the United States, including e.g. Google. The necessary guarantees for the transfer of information to these data processors is done in compliance of best practice , Data agreement contracts and valid transfer guarantees.
Your rights as registered
As registered, a person we have registered personal information about, you have a number of rights.
Right to insight
You have the right to request insight into what personal data we process about you, as well as information about the processing or processes we predict.
Right to rectification
You have the right to request that incorrect information about you be corrected, as well as the right to have incomplete personal information completed.
Right to delete
You have the right to have your personal information deleted at any time, except in a number of specified situations:
- If necessary to exercise our right to freedom of expression and information
- If our continued processing is necessary to comply with a legal obligation
- If our continued processing is necessary for archival purposes in the interest of society or scientific or historical research or statistical purposes
- If our continued processing is necessary for a legal claim to be established, asserted or defended
Right to limitation of treatment
You have the right to request a restriction on the processing of your personal data in the following cases:
- You dispute the accuracy of the personal information
- If we process information illegally and you oppose the deletion of information
- If we no longer need the personal data for processing, but they are necessary for a legal claim to be established, asserted or defended
You have objected to treatment
Right to data portability
You have the right to have a copy of the personal information you have given us sent in a structured and ordinary manner as well as in a machine-readable format for either digging or another data controller, provided that our processing of your information automatically predicts and is based on consent or is necessary to require a contract.
Right to object
You have the right at any time to object to an otherwise lawful processing of your personal data, provided that we process personal data on one of the following grounds:
- The processing is necessary for the purpose of performing a task in the interests of society or falls under the exercise of public authority
- The treatment is necessary for us to pursue legitimate interests
- Right not to be subject to a decision based solely on automatic processing, including profiling
- You have the right not to be subject to a decision based solely on automatic processing, which has legal effect or in a similar way significantly affects you.
How do you exercise your rights?
You can request the exercise of one or more of the above rights by writing an E-mail to firstname.lastname@example.org. We process your request without undue delay and within one month of receipt.
Valid legal basis for the treatment
Our processing of your personal data takes place on the basis of section 6, letter a of the Personal Data Ordinance regarding consent and section 6, letter b regarding contract. This means that we always obtain a valid consent for us to collect, store and process your personal information, or that we process it on the basis of a contract between us and the customer.
Deletion of your information
We delete your personal information when we no longer need it and no later than 5 years after you last traded with us. Information can be stored for a longer period of time if we have a legitimate need for it, e.g. if it is necessary for us to be able to generate a legal requirement.
Opportunity to appeal
If you believe that we are processing your personal information in an incorrect or illegal way, you can contact our data controller. We always do our best to make you feel safe by leaving your personal information to us. You also have the opportunity to complain to any Data Protection Agency in EU.
We may need to update our personal data policy on an ongoing basis. You will always be able to find our latest edition on the website.
We continuously take appropriate technical and organizational security measures to prevent your personal information from being accidentally or illegally destroyed, lost, altered or degraded, and against it coming to the knowledge or misuse of unauthorized persons.